The Physical Dashboard

or ‘Looking, but not Seeing

The software engineers I’ve worked with over the years are generally really clever and very adept at getting their machines to do work for them. I suppose that’s almost a definition of the job, but what started back in the day as doing clever stuff with cron jobs has evolved into automated this and continuous that, with complex infrastructure supporting it all.  The automation shift has surpassed the simple thinking of ‘if you have to do it three times, then automate it’ and moved on to actually enabling things that were previously impossible to achieve.

Along with this awesome power to automate also comes the ability to report on that which is automated, resulting in flat screens hanging on walls scrolling through colourful charts, maps of hierarchical test results, deployment trends and so on.

It’s all great, but I think we’re in danger of losing something vital.Read More »